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IBM全球召回55万个笔记本电源 会起火或触电

IBM全球召回55万个笔记本电源 会起火或触电  


2004/09/04  


IBM北京时间9月3日宣布,该公司将在全球范围内召回部分笔记本电脑型号所使用的交流电电源适配器,因为这些存在问题的产品可能会因过热而起火或者导致使用者触电.据悉IBM此次将召回大约55.3万个存在问题的电源适配器.

IBM和美国消费产品安全委员会(Consumer Product Safety Commission)发表声明,称这种将被召回的56瓦电源适配器存在过热的隐患,一旦发生故障电路板会受到损坏乃至变形融化.美国消费产品安全委员会透露,该机构到已经收到6起有关IBM笔记本电脑电源适配器发生故障或损害的报告,不过没有发生人员伤亡.到目前为止,IBM在美国已经召回了22.5万个电源适配器.

美国消费产品安全委员会同时公布,存在问题的电源适配器主要和IBM的ThinkPad i系列、ThinkPad 390和240系列以及少量ThinkPad s系列笔记本电脑配套销售,部件编号为02K6549.上述笔记本电脑型号大多销售于1999年1月到2000年8月之间,此外用户也可以单独购买电源适配器,售价为55美元.这些存在问题的电源适配器是由中国台湾的台达电子生产的.

美国消费产品安全委员会提醒购买了问题产品的用户立即同IBM取得联系,要求免费更换,联系方式为拨打电话1-800-410-5629或者直接访问网站http://www.adapterprogram.com/.(飞仙编译)

新浪科技附:IBM中国用户可通过访问更换网站获取更多信息:http://www.adapterprogram.com/.

或者详情请咨询IBM中国服务中心800-810-1818转5070,该电话开通时间为周一至周五上午8:30—下午5:30 (节假日除外).
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2004-09-06 15:23
IBM网站上的信息

IBM ThinkPad 56 Watt AC Adapter Recall


Applicable countries and regions

Description
IBM is voluntarily recalling approximately 553,000 56 watt AC adapters made for use with notebook computers shipped worldwide between January 1999 and August 2000. No other AC adapters are affected by this recall notification.

IBM has received reports that some of these adapters have overheated, resulting in melting of adapter housing and charring of the circuit board inside the housing. None of the incidents has resulted in reports of personal injury. There have been some reports of minor property damage. IBM voluntarily reported this information to the U.S. Consumer Product Safety Commission (CPSC) and is working in cooperation with the CPSC on this recall. These adapters were manufactured for IBM by Delta Electronics Inc.

While awaiting a replacement adapter from IBM, customers should unplug the adapter from the wall electrical outlet when unattended. If an adapter shows any sign of overheating, customers should immediately unplug the adapter at the wall electrical outlet and notify IBM.

How to determine if your AC adapter is affected
These AC adapters were shipped worldwide primarily with ThinkPad i Series notebook computers and ThinkPad 390 and 240 series notebook computers, and a limited number of IBM ThinkPad s Series notebooks in selected countries in Asia Pacific outside of Japan. Some customers may be using these adapters with different ThinkPad models. The adapters can be identified by the hollow 3-pin male connector on the adapter brick that accepts the 3-pin female AC cord and the part number located on the label on one side of the adapter brick.

The AC adapter brick is a small rectangular black plastic box. On one end there is a permanently attached wire that connects to the computer through a round connector, and on the other end, there is a detachable cord that will plug into an AC outlet.

The adapter brick is approximately 2.7 cm x 4.8 cm x 11.3 cm in dimension. The label will contain the following part number numbers: 02K6549. No other IBM ThinkPad AC adapters are affected. The graphic below shows the location of the part number on the AC adapter. You can click on the graphic to view a larger picture:

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What to do
If your AC adapter is one of those affected by this recall, IBM will replace the AC adapter, free of charge. IBM also requests that you do not leave your current AC adapter plugged into any AC power outlet while unattended.

When you receive your replacement AC adapter, a postage-paid box will be provided so that you can return the original AC adapter to IBM.

To order your replacement AC adapter from IBM, there is a Web link below that will take you to a form that you need to fill out to obtain a replacement AC Adapter. If you do not wish to fill out the form, customers in the United States and Canada can call IBM at 1-800-410-5629. Other customers can contact their nearest IBM Support Center.

To go to an order form or to check the status of your order, click here.

We want the old AC adapter back so it can be destroyed and disposed of properly. Here is all you have to do:

Take your new AC adapter out of the shipping box.
Remove the AC power cord from your old AC adapter.
Connect the AC power cord to your new AC adapter and you are good to go again.
Place the old AC adapter into the shipping box.


  Applicable countries and regions
Worldwide

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Document id:  TPAD-RECALL
Last modified:  2004-09-02
Copyright © 2004 IBM Corporation
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